Some quarters appear to be out to ratchet up tensions, taking the law into their own hands.
Malaysians are wise enough not to be influenced by such troublemakers and rowdies. Who was this unknown group of hefties who were daring enough to behave violently without any fear of the law?
Even if there were genuine consumer disputes, there is such a thing as the Tribunal for Consumer Claims, which is a specialised court to handle consumer-trader disputes. This tribunal is an alternative channel, apart from the courts, “for a consumer to file a claim for any loss suffered in respect of any goods or services purchased or acquired. All claims are processed in a simple, inexpensive and speedy manner”. The Small Claims Court in every state, meanwhile, handles cases involving amounts less than RM5,000
Why the need for certain quarters to take the law into their own hands or to confront traders? Look at the more sober approach taken by other consumer groups in advising disgruntled consumers.
If a customer was really illegally detained for four hours or forced to pay for phones he decided not to buy, why not just lodge a police report and let the law take its course?
This was uploaded on 18 December. A familiar face…
Kota Raya was of course the focus of attention during the Red Shirts rally not along ago.
I would have thought that security in the area would have been tightened?
Interestingly enough, on the eve of the incident, Aliran published an article by Adrian Lee ‘Has violence become the Malaysian way of life?’
We should not allow such incidents to divert our attention from serious issues such as the RM2.6bn ‘donation’ and the 1MDB scandal including the latest shocking Wall Street Journal revelations for which a thorough independent investigation must be carried out.